Home Security System FAQs


home security faqs


Over the twenty-odd years we've been in business, we have been asked a whole host of questions from customers looking to buy a home security system. With Google and other Search Engines providing more information than is necessary, we've compiled a list of the most common questions people ask us regarding home security systems. 


What kind of home security systems are there? 


While we are the first to admit that there are a dizzying array of options available in the market, the critical place to start is to decide what kind of system your home needs? 

  • A Monitored System - where an offsite team constantly has an eye on your property

  • An Unmonitored System - the opposite of the first option, with the onus of monitoring falling on the homeowner


Do I need a home security system?


We always tell homeowners that regardless of how 'safe' you think your neighborhood is, crime is omnipresent. And since it makes all the difference in the world to be prepared for an unfortunate event, we always recommend homeowners get the best home security system that fits their budget. In some cases, it might be just a simple camera setup and locks to the whole gamut of sensors, automated lights, cameras, and remote access technology. 


How much do home security systems cost? 


Home security systems can be as affordable or as expensive as you like. Depending on what is needed, costs can vary. Other factors that influence the overall price of the system include the cost of the equipment like cameras & sensors, installation & maintenance fees, and service contracts most providers will ask you to sign. At Protective Security Services, we understand the cost implications far better than the more expensive options in the market, which is why we take great care to tailor our solutions according to your needs. 


Can my existing system be updated? 


Our primary goal is your security. Whether you have an existing system that needs an upgrade or you need an entirely new system, our certified team of experienced security professionals has what it takes to make it happen. 


How often does my system need to be tested? 


While most of the maintenance and service cycles are outlined in the contracts you sign with us, we strongly recommend having at least a quarterly or bi-annual testing period to ensure all essential equipment like cameras and sensors are working correctly. 


Can I access my system remotely?


Over the past few years, we have seen remote access systems become increasingly popular with homeowners across Massachusetts. These smart-home or home automation systems have become one of the most requested products in our portfolio. 


Will my system still work during power outages?  


Most of our home security or home burglary systems come with a modest power backup to ensure that the system isn't compromised in the event of a blackout. Given that most burglars will most likely cut the power to your home to gain access to it, our systems ensure that your home is never vulnerable. 


Need any specific questions answered? 


If you've got any specific questions for us, drop us a message. Our team is on hand to answer any of your doubts either online or in person.