I write to you today as an existing customer of Brinks Home Security, to inform you of a recent experience we had with one of your offices. Too often letters sent to corporate offices are from unsatisfied customers for one reason or another.

As you already know, our home was broken into on the 22nd of June. As a result, I had called a previous alarm company, and a representative came out to talk with my family about the costs/coverage, etc. on the 25th of June.