Good morning, this letter is for any company considering doing business with Protect Security. My name is Joe and I run 2 retail stores in CT. We had an older security company for many years who didn't take my business serious. I had decided it was time for major security change. I contacted Brinks and left my information with them. They said that they had a dealer near me that would call me back within 24hrs. Paul and his people at Protect impressed me first by just returning my call. I know that sounds wired but allot of places can't even do that. They came down to give me an estimate. I could tell they were very personable people when we met. They did an excellent job installing the new equipment, they cleaned up after themselves. They took the time after the installation to show me each aspect of the new alarm panel and what it could do. The install ran late, however the technician was not bothered by this at all and he stayed to make sure that we were taken care of. I was very impressed by this because being in retail I know how a late night can affect your attitude. Paul himself came by the next day to inspect everything and make sure we were up to spec. He spent time with me and again went over the system with me to make sure I knew how to use it. Paul also made sure we were connected to Rapid Response the monitoring company. I have had only one problem since the install. I called Paul to explain the problem and he was able to troubleshoot and fix it over the phone. I can say without any doubt that I did business with the right company. Since then Paul has answered and returned all of my calls. He runs a very experienced and extremely professional company. My mobile number is below if anyone would like to speak to me about Protect Security.

Joe
Retail General Manager